Return & Refund Policy

Because we deal in premium food and agricultural products, our return policy is governed strictly by food safety regulations.

1. Returns

We accept returns only in cases where the product delivered does not match the specifications agreed upon in the purchase order, or if the product arrives damaged or contaminated. Claims must be made within 48 hours of delivery.

2. Refunds

Once a return is approved and the product is received back at our facility, we will inspect the items. If the claim is validated, we will initiate a full or partial refund to your original method of payment, or offer a replacement shipment.

3. Non-Returnable Items

Products that have been opened, partially used, or stored improperly by the receiver are exempt from being returned due to health and safety reasons.

Last Updated: 21/7/2026